PRIVACY POLICY

Our Commitment to You

The Care & Cure Services, are committed to protecting the privacy of your personal information. This Privacy Policy explains how Care & Cure Services manages the personal information that we collect, use and disclose and how to contact us if you have any questions regarding the management of your personal information.
This Privacy Policy does not extend to any personal information collected or held by Care & Cure to its employees.

What is Personal Information?

‘Personal information is any information or an opinion, in any form and whether true or not, about an identified individual, or an individual who is reasonably identifiable from the information or opinion ascertained. Examples include an individual’s name, address, contact number and email address. Special provisions apply to the collection of personal information which is defined as sensitive information. Sensitive information includes the collection of Health Information for use by a Health Service.

What is Health Information?

‘Health Information’ is defined to be:
• Information or an opinion, that is also personal information, about: • Other personal information is collected to provide, or in providing, a health service. Examples of Health Information Care & Cure Services may collect include: • Clinical notes of an individual’s symptoms, diagnosis and the treatment given. • Professional reports and test results • Appointment and billing details • Prescriptions and other pharmaceutical purchases • An individual’s healthcare identifier when it is collected to provide a health service. • Any other personal information (such as information about an individual’s race, sexuality, religion, date of birth, gender) reasonably necessary to provide a health service.

What is a Health Service?

‘Health Service’ is defined to mean: • An activity performed in relation to an individual that is intended or claimed (expressly or otherwise) by the individual or the person performing it: The Privacy Act applies to all organisations that provide a health service, including Allied Health professionals. Care & Cure Services will only handle the minimum amount of health information reasonably necessary to provide the required health service. Collection of Personal Information

To the extent required by the Privacy Act:
• Care & Cure Services will not collect personal information about you unless that information is necessary for one or more of our functions or activities.
• Care & Cure Services will collect personal information only by lawful and fair means and not in an unreasonably intrusive manner.
When Care & Cure Services collects personal information directly from you, we will take reasonable steps at or before the time of collection to ensure that you are aware of the purposes of collection, any other organisations (or types of organisations) to which we would usually disclose information of that kind, detail on how you access the information and how to contact us.
Use and Disclosure of Personal and Health Information by Care & Cure Services
The personal information you provide to Care & Cure Services will be collected for the primary purpose of providing high quality health care. If Care & Cure Services uses or discloses your personal and/or health information for a purpose (secondary purpose) other than the main reason for which it was originally collected (primary purpose), to the extent required by the Privacy Act, we will ensure that:
• The secondary purpose is related to the primary purpose (and directly related in the case of sensitive information) and you would reasonably expect that Care & Cure Services would use or disclose your information in that way;
• You have consented to the use and disclosure of your personal and/or health information for the secondary purpose.
Where required, personal and/or health information will be disclosed as required or authorised by or under law or as otherwise permitted by the Privacy Act.

Why does Care & Cure Services collect Personal and Health Information?

Care & Cure Services collects personal and/or health information for a range of purposes including:
• The provision of high quality health care
• To administer accounts and process payments
• To communicate with you regarding any issues affecting your treatment
• Provide information on services and benefits available to Clients
• To use for research purposes, case conferences, in study groups and at seminars (please note in these instances, all personal information will be de-identified).

When does Care & Cure Services disclose Personal/Health Information to Third Parties?

In performing our functions and activities, we may need to disclose personal and/or health information to third parties. Third parties may include, where appropriate:
• Other members of your treating team where necessary.
• Other health care professionals, if in our judgement that is necessary in the context of your treatment.
• Financial institutions for payment processing.
• Government and other regulatory bodies such as Department of Veterans Affairs, Transport Accident bodies and Workers Compensation bodies.
• Your employer, where required and permissible in relation to a work related injury.

Data Quality and Security

To the extent required by the Privacy Act, Care & Cure Services will take reasonable steps to:
• Make sure that the personal and health information we collect, use and disclose is complete, accurate and up to date.
Access and Correction of your Personal and Health Information
Please contact Care & Cure Services if you would like to access or correct the personal and/or health information that we hold about you. Care & Cure Services will generally provide you with access to your personal and/or health information (although a fee may be imposed) and will take reasonable steps to amend any personal and/or health information that is incorrect.
In some circumstances, Care & Cure Services may not permit access to your personal and/or health information, or may refuse to correct your information, in which case we will provide you with reasons for this decision.
Further Information Please contact Care & Cure Services if you have any queries about the personal information that Care & Cure Services holds about you or the way that we handle that personal information.

If you have any queries about these Terms and Conditions, please contact:

Care & Cure Services director : Khushdeep Kaur
Address: 926 North East Road, Modbury SA 5092, Australia
Phone: (08) 7224 6666
Email: careandcureservices@outlook.com.au

Complaints
Please contact Care & Cure Services on the details above if you have any concerns or complaints about the manner in which your personal information has been collected or handled by Care & Cure Services.